Have Questions?
We've got answers.
Check out our FAQ's Below, and if you cannot find an answer to a question you have, please let us know!
Sizing & Item Care
Our Bella + Canvas B6008 Tank Tops run small and are form fitting. If you would like your tank top to fit snug then ordering your regular size or one size up should be fine. If you want it to be a bit more flowy, then we suggest order one to two sizes up.
Great question! We do include in each purchase a care instruction tag so that you can remember how best to make your purchase last and stay looking its best.
In Summary this is what we recommend:
We recommend turning your garmet inside out, wash on cold with like colors preferably a gentle cycle. Dry on low heat or hang dry. To prolong the integrity of the design we prefer to hang dry our shirts.
Do not use an iron directly on the design, do not use harsh cleaners or bleach and do not use fabric softener on the garments.
If you have questions, feel free to Contact us.
Yes! Our printing process permanantly presses the ink into the mug making it a high quality and durable design. We also only order dishwasher and microwave safe mugs for printing so you can rest assured your at home use won't damage the design. :)
Our individual stickers are all waterproof, scratch proof, Sun/UV proof and safe to use on surf boards, cars, bikes, skateboards helmets, planters, waterbottles you name it it will endure.
For our sticker sheets, we do have two waterproof options, but these stickers are not quite as durable as our individual vinyl stickers. We have tested them on our waterbottles under washing conditions and though the colors do not fade or smear we do not recommend using them on items that will be seeing a lot of moisture. The waterproof nature of our sticker sheets is for the instance that you spill or have moisture on a rare occasion, preventing the sticker from smearing or being damaged like a paper sticker might be. Please note: CLEAR STICKER SHEETS are not waterproof.
Shipping & Returns
We do accept returns, but currently due to tracking issues we do not accept exchanges. Please see our Returns & Exchanges page for more information.
In the case of any inherent defect, we will gladly replace any defective items at no extra cost to buyer. We want our customers to be 100% satisfied with our custom hand made products.
FOR RETURNS, TAGS MUST STILL BE ATTACHED AND ITEM MUST BE IN NEW CONDITION. ITEM MUST NOT HAVE ANY SIGNS OF HAVING BEEN USED OR WORN (E.G. STAINS, DEODORANT MARKS, ODORS, PET HAIR ETC)
Please see our Shipping & Processing page for specifics, but on average we do our best to get Made-To-Order items out within 5-7 business days and 7-10 buiness days during the holidays and busy sales seasons.
If you have a concern about timing of an item please reach out to us via our contact page or email us directly: hello@newcovenantcreations.com
Misc FAQ's
Please, send us a message if you have a request for a specific color. We may not be able to duplicate what you are looking for but we will do our best!
Yes, we are beginning to sell our items wholesale for established businesses that have been verified. Please see our wholesale section to shop our wholesale items.
Please reach out to us via our Contact Us page, or email us directly at hello@newcovenantcreations.com. If you do not hear from us within 24-48 hours please check your spam folder as sometimes emails can mistakenly end up there.
At this time, we only sell to the USA from our website. We do sell to select countries on our Etsy Shop.